Established February 1992. The commercial collection firm creditors call when other agencies have given up.
Benjamin & Williams Credit Investigators, Inc. was established in February 1992 as a commercial collection firm built on a single principle: if a debt is collectible, we will get it paid. Over more than 34 years in business, we have recovered over $70 million for more than 20,000 clients across every industry and every U.S. jurisdiction.
We are strictly commercial. We collect business-to-business debt only — no consumer accounts contacted directly — which keeps our clients clear of consumer-collection risk and lets us focus everything we do on recovering money owed between businesses.
Our clients call us the cleanup crew — the firm they bring in when a customer has stopped communicating and other agencies have run out of ideas. Our reputation, in the words of our own clients, is simple: aggressive, resourceful, and realistic.
Every account we take on triggers an immediate demand and a full investigative report. From there we run a comprehensive contact strategy — phone, email, mail, skip-trace tools, and attorney demand — applied at the debtor's key decision points to keep the account front and center until it is resolved. We escalate methodically: demand, investigation, payment plan, and, with your authorization, litigation and judgment enforcement.
We collect in all 50 states and internationally. Behind us stands a network of contingent attorneys admitted in every U.S. jurisdiction, plus bonded counsel abroad for cross-border matters. That reach means a debtor's location — whether across the state line or across an ocean — is never a reason an account goes uncollected.
When a matter requires the courts, our attorney network handles litigation in the debtor's jurisdiction and pursues enforcement through the tools available there: garnishment, levies, asset seizure, and sheriff's marshals. Litigation is never filed without your authorization.
We work on contingency: no collection, no fee. You pay nothing unless we recover your money. Our rates are contingent and competitive, based on the age and complexity of the account — and because fresh debt is easier to collect, placing early both improves your recovery and lowers your cost.
If it's collectible, we'll get it paid.